Wednesday, July 22 - Synergy/Hoonuit/HCPSS Connect Planned Maintenance
The vendor for Synergy has scheduled a mandatory maintenance window to complete updates on Wednesday, July 22 at 9 p.m. The window will last until all necessary updates have been successfully applied, which is anticipated to be approximately at 6 a.m. on Thursday, July 23. Users may experience times of no or sluggish response during this maintenance window. Once the work is complete, users may continue to log in as usual.
Windows-based (Dell) computers operating system upgrade
The Technology Department will be upgrading all staff and students Windows-based (Dell) computers’ operating systems to Windows 11 this spring. This upgrade will enhance performance, strengthen security, and provide a modern, user-friendly experience to support our daily operations. Keeping our systems up to date ensures they remain secure, efficient, and in line with industry best practices.
While Windows 11 shares similarities with Windows 10, it introduces several new features that can enhance user experience. To learn more, visit Meet Windows 11: Features, Look, Benefits & More
This communication provides some initial information about the upgrade project. Additional details, including the upgrade timelines, support resources, and other key information, will be provided soon.
If you need help with your technology or have questions, please reach out to Technology Training and Support via email (TechSupport@hcpss.org) or phone (410.313.7004).