Wednesday, July 22 -  Synergy/Hoonuit/HCPSS Connect Planned Maintenance 

The vendor for Synergy has scheduled a mandatory maintenance window to complete updates on Wednesday, July 22 at 9 p.m. The window will last until all necessary updates have been successfully applied, which is anticipated to be approximately at 6 a.m. on Thursday, July 23. Users may experience times of no or sluggish response during this maintenance window. Once the work is complete, users may continue to log in as usual.

Managing Unsolicited Emails in Outlook

If you are receiving unsolicited emails to your HCPSS email account, there are few ways you can
manage the messages.

  • If the email is from a legitimate sender, there is often a link to unsubscribe at the bottom of the message.
  • If there is no unsubscribe link and/or you are unsure if the sender is legitimate (spam), you can follow these instructions to manage junk and spam email, which include blocking the sender or marking the emails as junk.
  • If you believe the unsolicited email may be malicious in nature, do not comply with the request, forward the email to abuse@hcpss.org and delete the email.

If you have any questions or need assistance, contact the Technology Support at TechSupport@hcpss.org or 410-313-7004.