Monday, April 29 - Synergy/HCPSS Connect Planned Maintenance - Planned maintenance has been scheduled for Monday, April 29 from 10 p.m. -12 a.m. During this window there may be times users attempting to access the system will be presented with the Edupoint Maintenance message. Once the work is complete, users may continue to log in as usual.
Securing your HCPSS credentials with MFA
HCPSS is actively implementing multi-factor authentication across the district. MFA is a security measure that requires users to enter multiple sources of authentication before being granted access to their account.
Implementation is currently ongoing in Phase 1 of 2 :
- Phase 1: Voluntary Enrollment – Staff can now actively enroll their HCPSS credentials and leverage the enhanced security of MFA. Voluntary enrollment provides time to become familiar with the authentication process and help minimize any disruptions to staff member’s daily workflow.
- Phase 2: Mandatory Enrollment – HCPSS will provide a firm date when MFA enforcement will be mandatory soon. Once mandatory enrollment is enforced, supervisors will be notified of staff that are out of compliance. Additionally, access to some HCPSS systems may become restricted.
! Call to Action !
Learn more about Duo MFA on the Technology Resources Canvas community and start using the new system today. During the process, staff who are currently using MFA via Microsoft Authenticator will be able to discontinue its use.
If after reviewing the resource you have any questions, contact Technology Support at (410) 313-7004 option 4 or TechSupport@hcpss.org.