End of Year Technology Reminders
Staff should review the following technology reminders:
Staff who will not be returning to work for HCPSS next school year:
- Staff who are leaving and are assigned HCPSS devices, including laptops, cell phones and tablets, must return those devices to HCPSS by their last day of employment. Devices can be returned to the school’s library media specialist or elementary technology teacher, or taken to the Logistics Center 9645 Gerwig Lane, Columbia, MD 21046, Monday - Friday from 8:30 a.m. - 3:30 p.m. Staff devices collected by offices or schools should be returned to the Technology Department. A staging > return ticket should be entered into the Web Help Desk indicating what devices are being returned and where they are being securely stored.
- Staff who will not return for SY 2025-26 but will continue to work in a temporary capacity over the summer (summer programs) may return their device(s) at the conclusion of their temporary assignment.
- Active Directory accounts will be suspended once a person no longer works for HCPSS. Staff who are leaving who wish to have copies of non-proprietary materials they created, in Google, O365 or other, must download the files prior to their last day of work. Access will not be provided after their account is suspended. They must not take proprietary or confidential information including documents containing student personally identifiable information (PII) .
Staff Support Over the Summer
- If issues arise with your HCPSS-issued technology over the summer, call 410-313-7004 or email techsupport@hcpss.org.
- Store your assigned computer so that it will not be damaged, and take appropriate precautions to prevent damage, loss or theft.
Multi-factor Authentication Reminder
- Staff who replace their mobile phone over the summer and use it for Duo MFA should use the directions under the heading “I lost, replaced, or don’t have my mobile device or security key…” to remove their old phone and add their new phone to MFA.