Strong passwords are essential to protecting HCPSS systems from attackers. HCPSS is increasing the minimum length requirement for passwords from 8 characters to 12 characters. They will continue to require 3 of the following character types: uppercase and/or lowercase letters, numbers, and/or special characters.
Technology will begin to roll out the new password length requirement starting on February 2, and continue throughout the remainder of the school year.
- Staff who have passwords that do not meet the new requirement will begin to receive notices on the login screen that their password does not meet the new minimum length requirement of 12 characters and must be changed.
- Staff will have 14 days to change their password. After that time, their password will no longer work and they will need to have their password reset.
Staff can change their passwords by clicking on the Change Password button at the bottom of the hcpss.me website or by selecting Help > Change Password on the Staff Hub. More information regarding password requirements and directions can be found on the Technology Resources Canvas community.
! IMPORTANT ! When changing your password, make sure to update your password on all mobile devices connected to HCPSS networks and/or systems. When they are not updated it will attempt to use an old password, which may cause your account to become locked.
The new password requirement does not apply to student accounts.
If technical assistance is needed, contact Technology Support at TechSupport@hcpss.org or 410-313-7004 option 1.