Sunday, May 19 Synergy/HCPSS Connect Planned Maintenance 
The vendor for Synergy has scheduled a mandatory maintenance window to complete updates on Sunday, May 19 at 9 p.m. The window will last until all necessary updates have been successfully applied, which is anticipated to be approximately at 2 a.m. on Monday, May 20. Users may experience times of no or sluggish response during this maintenance window. Once the work is complete, users may continue to log in as usual.

New cybersecurity resources added to your KnowB4 account

Thank you for your continued vigilance during Cybersecurity Awareness Month. Two new resources from KnowBe4 have been added to your library: 

  1. Understanding URLs (~3 mins): URLs are one of the most common attack vectors used by cybercriminals. Learn to distinguish between legitimate and malicious URLs to help prevent phishing attacks and protect our network.
  2. Social Media: Staying Secure in a Connected World (~14 mins): This resource will guide you on best practices to protect your online presence.

To enhance our collective cybersecurity knowledge, we invite all staff members to explore these new resources at their convenience. You can access them by navigating to the Staff Hub > Services > KnowBe4 Cybersecurity Resources > Library. 

Employees are encouraged to forward any suspected phishing emails to abuse@hcpss.org, and then delete the email. If assistance is still needed, contact the Technology Support at TechSupport@hcpss.org.