Sunday, May 19 Synergy/HCPSS Connect Planned Maintenance 
The vendor for Synergy has scheduled a mandatory maintenance window to complete updates on Sunday, May 19 at 9 p.m. The window will last until all necessary updates have been successfully applied, which is anticipated to be approximately at 2 a.m. on Monday, May 20. Users may experience times of no or sluggish response during this maintenance window. Once the work is complete, users may continue to log in as usual.

New cybersecurity resources added to your KnowB4 account

Thank you all for your active participation during Cybersecurity Awareness Month! Remember to stay vigilant year-round, protecting our organization is an ongoing effort. Two new resources from KnowBe4 have been added to your library:

  1. Business Email Compromise (~4 mins): Cybercriminals have wised up and are adapting their tricks and techniques to target employees using spoofed or hoax email accounts.
  2. QR Codes: Safe Scanning (~4 mins): Staff should maintain a heightened state of awareness and caution when receiving email messages containing hyperlinks, including QR codes, and attachments.

There has been an increase of QR phishing emails in our environment, example below: 

screenshot of QR phishing email

To continue improving our cybersecurity awareness, we encourage all staff members to explore these new resources at their earliest opportunity. You can access them by navigating to the Staff Hub > Services > KnowBe4 Cybersecurity Resources > Library.

Employees are encouraged to forward any suspected phishing emails to abuse@hcpss.org, and then delete the email. If assistance is still needed, contact the Technology Support at TechSupport@hcpss.org.