Wednesday, Jan. 28 - Synergy/Hoonuit//HCPSS Connect Planned Maintenance - The vendor for Synergy has scheduled a mandatory maintenance window to complete updates on Wednesday, Jan. 28 at 8 p.m. The window will last until all necessary updates have been successfully applied, which is anticipated to be approximately at 5 a.m. on Thursday, Jan. 29. Users may experience times of no or sluggish response during this maintenance window. Once the work is complete, users may continue to log in as usual.
Enter technology support requests using online portal
HCPSS staff may now access the Halo Information Technology (IT) Support Portal directly from the Staff Hub.
Click the Halo Support Portal button on the Staff Hub and follow the prompts to submit all your IT support requests quicky and efficiently.
Staff may also continue to call 410.313.7004 to speak with an IT Technology Support staff member or email TechSupport@hcpss.org.