Sunday, May 19 Synergy/HCPSS Connect Planned Maintenance 
The vendor for Synergy has scheduled a mandatory maintenance window to complete updates on Sunday, May 19 at 9 p.m. The window will last until all necessary updates have been successfully applied, which is anticipated to be approximately at 2 a.m. on Monday, May 20. Users may experience times of no or sluggish response during this maintenance window. Once the work is complete, users may continue to log in as usual.

5 Steps to Ensure You Are Working Securely From Home

As we adjust to working remotely, it’s important for all staff to be aware of steps you can take to create a secure home working environment.

! Call to Action: Please take some time to review the steps below and implement technology security best practices. Find detailed information about each of the below security practices on the Technology Resources community in Canvas.

  1. Maintain a healthy level of suspicion to avoid falling victim to phishing or other cyber scams.
  2. Ensure your home network is secure.
  3. Create strong passwords.
  4. Do not allow family or friends to use your work devices.
  5. Make sure your devices and applications are running up-to-date software.

If you suspect an email you have received to be fraudulent, do not proceed with the directions provided in the email. Employees are encouraged to forward any suspected phishing emails to abuse@hcpss.org, and then delete the email. If assistance is still needed, contact the Technology Support at TechSupport@hcpss.org