Sunday, May 19 Synergy/HCPSS Connect Planned Maintenance
The vendor for Synergy has scheduled a mandatory maintenance window to complete updates on Sunday, May 19 at 9 p.m. The window will last until all necessary updates have been successfully applied, which is anticipated to be approximately at 2 a.m. on Monday, May 20. Users may experience times of no or sluggish response during this maintenance window. Once the work is complete, users may continue to log in as usual.
HCPSS Staff Counseling and Support Services Program
HCPSS employees and their dependents have access to free professional confidential counseling and support services to manage their needs. This program can connect you to resources including confidential emotional support, financial information, legal guidance, work-life solutions, online will preparation, and much more.
Employees and family members can receive up to six free counseling sessions per person, per episode, per year. See attached for more information and/or watch this brief orientation video. (Please note, video is third-party sponsored and does not provide subtitles/closed captions.)
Create an account by visiting guidanceresources.com. Click on the “register” tab and use the Organization Web ID: HCPSS. GuidanceResources provides services 24 hours a day, 7 days a week via a toll-free nationwide number, 1-888-532-7874 and (TDD) 1-800-697-0353.