Monday, December 23 Synergy/HCPSS Connect Planned Maintenance - The vendor for Synergy has scheduled a mandatory maintenance window to complete updates on Monday, December 23 at 8 p.m. The window will last until all necessary updates have been successfully applied, which is anticipated to be approximately at 5 a.m. on Tuesday, December 24. Users may experience times of no or sluggish response during this maintenance window. Once the work is complete, users may continue to log in as usual.

New cybersecurity resources added to your KnowB4 account

Thank you for your active participation during Cybersecurity Awareness Month! Remember to stay vigilant year-round, protecting our organization is an ongoing effort. Two new resources from KnowBe4 have been added to your library:

  • Staying Safe in the Cloud
  • Mobile Device Security 

To continue improving our cybersecurity awareness, we encourage all staff members to explore these new resources at their earliest opportunity. You can access them by navigating to the Staff Hub > Services > KnowBe4 Cybersecurity Resources > Library.

Employees are encouraged to forward any suspected phishing emails to abuse@hcpss.org, and then delete the email. If assistance is still needed, contact the Technology Support at TechSupport@hcpss.org.