Monday, December 23 Synergy/HCPSS Connect Planned Maintenance - The vendor for Synergy has scheduled a mandatory maintenance window to complete updates on Monday, December 23 at 8 p.m. The window will last until all necessary updates have been successfully applied, which is anticipated to be approximately at 5 a.m. on Tuesday, December 24. Users may experience times of no or sluggish response during this maintenance window. Once the work is complete, users may continue to log in as usual.
Additional cybersecurity resources added to your KnowB4 account
Thank you for your active participation during Cybersecurity Awareness Month! To continue improving our cybersecurity awareness, we encourage all staff members to explore the below new resources. You can access them by navigating to the Staff Hub > Services > KnowBe4 Cybersecurity Resources > Library.
- Pretexting: Setting You Up for the Scam - This module identifies the main elements of effective pretexting and provides best practices for reducing the likelihood of falling victim to one of these scams.
- Micro-module - Social Engineering - This module defines social engineering and describes what criminals are after. It covers the three main areas of attack: digital attacks, in-person attacks, and phone attacks.
Employees are encouraged to forward any suspected phishing emails to abuse@hcpss.org, and then delete the email. If assistance is still needed, contact the Technology Support at TechSupport@hcpss.org.